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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

General Motors, LLC: Chevrolet and GMC Commercial Cutaway Vehicles Recalled for Missing Camera Display

Agency Publication Date: November 14, 2024
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Summary

General Motors is recalling 582 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles from the 2024 model year. These vehicles were manufactured with an incorrect inside rearview mirror, which causes the required rear vision camera video display to be missing. Authorized dealers will inspect and replace the mirror for free to ensure the rearview camera functions correctly. No incidents or injuries have been reported at this time.

Risk

A missing rear vision camera display significantly reduces the driver's visibility when backing up, which increases the likelihood of hitting a person or object and causing a crash.

What You Should Do

  1. Check your vehicle's make, model, and year to see if it is a 2024 Chevrolet Express Commercial Cutaway or a 2024 GMC Savana Commercial Cutaway.
  2. Contact an authorized General Motors or Chevrolet dealer to schedule a free inspection and replacement of your inside rearview mirror.
  3. If you have further questions, contact GM customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020, referencing recall number N242481860.
  4. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspection and replacement of the inside rearview mirror.

How to: Dealers will inspect and replace the inside rearview mirror as necessary, free of charge. Owners may contact GM customer service at 1-888-988-7267, and Chevrolet at 1-800-222-1020.

Affected Products

Product: 2024 Chevrolet Express Commercial Cutaway
Product: 2024 GMC Savana Commercial Cutaway

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V858000
Status: Active
Manufacturer: General Motors, LLC
Sold By: authorized dealers
Units Affected: 582 vehicles(6% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 6, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N242481860
Agency Last Updated: December 10, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response