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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Trucks & SUVs

Daimler Vans USA, LLC: Sprinter Vehicles Recalled for Missing Frame Reinforcement Fasteners

Agency Publication Date: December 21, 2023
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Summary

Daimler Vans USA is recalling approximately 3,739 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles from the 2019-2021 model years. These vehicles may have been manufactured without necessary reinforcement fasteners in the longitudinal frame members, which are critical for vehicle stability and seat safety. Dealers will inspect the frame members and install the missing fasteners as necessary at no cost to owners.

Risk

The missing fasteners reduce the vehicle's stability, which increases the risk of a crash. Additionally, the structural integrity of the third-row seat mountings is decreased, which could cause the seats to fail and increase the risk of injury to passengers during a collision.

What You Should Do

  1. Identify if your vehicle is affected by checking your registration for a 2019-2021 Mercedes-Benz Sprinter or Freightliner Sprinter.
  2. Contact an authorized Mercedes-Benz or Freightliner Sprinter dealer to schedule a free inspection and repair of the vehicle frame members.
  3. If you have additional questions, contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 and reference recall number VS3ROHRAH.
  4. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and repair of frame members.

How to: Contact a dealer to have the longitudinal frame members inspected and missing reinforcement fasteners installed free of charge.

Affected Products

Product: 2019-2021 Mercedes-Benz Sprinter
Product: 2019-2021 Freightliner Sprinter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V875000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: authorized dealers
Units Affected: 3,739 vehicles(3739% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 4, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS3ROHRAH
Agency Last Updated: March 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response