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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Chrysler (FCA US, LLC): 2021-2024 Ram Promaster Recalled for Missing Door Beam and Incorrect Labels

Agency Publication Date: June 6, 2024
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Summary

Chrysler (FCA US, LLC) is recalling approximately 266 of its 2021-2024 Ram Promaster vehicles. These vehicles were manufactured without a side door beam and have tire placards that show the wrong seating capacity. Dealers will install the missing door beam and apply a new corrected label over the old one at no cost to owners.

Risk

A missing side door beam reduces the structural integrity of the vehicle, which means occupants may not be properly protected during a side-impact crash. Additionally, incorrect seating information can lead to overloading the vehicle, which can cause tire failure or handling issues, further increasing the risk of a crash or injury.

What You Should Do

  1. Check your vehicle's make, model, and year to see if you own a 2021-2024 Ram Promaster.
  2. Locate your Vehicle Identification Number (VIN) and contact FCA US, LLC customer service at 1-800-853-1403 to confirm if your specific unit is affected by recall number 53B.
  3. If your vehicle is affected, schedule a free appointment with an authorized dealer to have a side door beam installed and an overlay label applied to your tire placard.
  4. For further information or to check your VIN online, visit www.nhtsa.gov/recalls or call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

๐Ÿ”งFree Repair

Free installation of a missing door beam and application of a corrected seating capacity label.

How to: Contact an authorized dealer to schedule a free repair; owners may also contact FCA US, LLC customer service at 1-800-853-1403.

Affected Products

Product: 2021-2024 Ram Promaster

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V416000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 266 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: August 1, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 53B
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response