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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Keystone RV Company: Arcadia Travel Trailers Recalled for Missing Wardrobe Backer Board

Agency Publication Date: May 26, 2023
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Summary

Keystone RV Company is recalling 632 Arcadia travel trailers from the 2021-2023 model years because a critical backer board behind the wardrobe cabinet may have been omitted during production. This missing component can allow the wardrobe slide room to extend past its intended stopping point and fall out of the vehicle opening. Owners can take their trailer to a Keystone dealer for a free inspection and the installation of steel brackets to secure the slide room.

Risk

If the wardrobe slide room extends too far and falls out of its opening, it poses a significant risk of injury to occupants or bystanders and can cause major damage to the vehicle.

What You Should Do

  1. Identify if your vehicle is affected by checking your trailer's registration for the model years 2021-2023 Arcadia travel trailers.
  2. Contact Keystone customer service at 1-866-425-4369 to verify if your specific unit is included in recall number 23-444.
  3. Schedule an appointment with an authorized Keystone RV dealer to have the wardrobe cabinet area inspected.
  4. If the backer board is missing, the dealer will install steel brackets to stop the slide room from over-extending, which will be performed free of charge.
  5. For additional questions or to report safety concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and installation of steel brackets to stop the slide room.

How to: Contact a Keystone dealer to arrange a free inspection and repair.

Affected Products

Product: 2021-2023 Keystone Arcadia Travel Trailer

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V376000
Status: Active
Manufacturer: Keystone RV Company
Sold By: Keystone RV dealers
Units Affected: 632 vehicles(632% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 16, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23-444
Agency Last Updated: September 27, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response