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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)

Agency Publication Date: July 30, 2020
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Summary

Miles Industries is recalling about 370 Valor H5 gas fireplaces because they can suffer from delayed ignition. This defect allows gas to build up inside the fireplace before the burner lights, which can cause the glass window to shatter with enough force to pose serious safety risks. One report of delayed ignition has been received in the United States, and the affected units were sold at specialty hearth stores like Southern Fireplaces & More and Custom Hearth between July 2014 and March 2020.

Risk

Degradation of the pilot light system can lead to gas accumulation; when the fireplace eventually ignites, the sudden pressure can shatter the glass front, posing burn and laceration hazards to anyone nearby.

What You Should Do

  1. Immediately stop using the recalled fireplace by turning off the gas supply.
  2. Check your fireplace's model and serial number on the rating sheet located behind the trim to see if it is affected: Model 1150ILP (Serial Numbers 20001 through 20365) or Model 1150JLP (Serial Numbers 20366 through 21502).
  3. Contact your Valor fireplace retailer or contractor to schedule a free repair of the unit.
  4. You can reach Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email H5@valorfireplaces.com, or visit valorfireplaces.com and click on the 'H5 Recall Notice' for more information.
  5. Contact the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.

Contact: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information.

Affected Products

Product: Valor H5 propane gas fireplace (Model 1150ILP)
Model:
1150ILP
Lot Numbers:
Serial numbers 20001 through 20365
Date Ranges: Sold July 2014 through March 2020
Product: Valor H5 propane gas fireplace (Model 1150JLP)
Model:
1150JLP
Lot Numbers:
Serial numbers 20366 through 21502
Date Ranges: Sold July 2014 through March 2020

Product Images

Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP

Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP

Location of the rating sheet with model and serial number

Location of the rating sheet with model and serial number

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20768
Status: Active
Manufacturer: Miles Industries Ltd., of Canada
Sold By: Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
Manufactured In: Canada
Units Affected: About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.)
Distributed To: Nationwide
Contact: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information.
Agency Last Updated: July 30, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response