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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Micro-X Rover Mobile X-ray Systems Recalled for Software Freezing

Agency Publication Date: December 12, 2024
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Summary

Micro-X Ltd. has recalled 23 units of the MICRO-X Rover Mobile X-ray System (Model MXU-RV19) because a software error can cause the device to freeze and become unresponsive. During testing, it was discovered that if the hand switch is dropped into its storage unit in a specific way, it can trigger an "orange ring of death" error on the screen. While no injuries have been reported, the system will stop responding to controls, requiring users to exit the software and log back in to continue medical exams.

Risk

If the X-ray system becomes unresponsive during a medical procedure, it can lead to delays in diagnostic imaging and patient care. Users must perform a manual software reset and re-log in to restore functionality, which could disrupt clinical workflow in critical situations.

What You Should Do

  1. This recall affects MICRO-X Rover Mobile X-ray Systems, model number MXU-RV19, with UDI-DI 09357123000013.
  2. Check the serial number on your device label to determine if your unit is included. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device.
  4. Contact Micro-X Ltd. or your authorized medical device distributor to arrange for a software correction, replacement, or further instructions.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding medical device safety.

Your Remedy Options

๐Ÿ“‹Other Action

Software correction or device replacement

How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: MICRO-X Rover Mobile X-ray System
Model / REF:
MXU-RV19
Serial Numbers:
262
274
320
329
237
269
271
290
292
307
310
311
312
321
322
323
327
330
331
332
333
234
266
UDI:
09357123000013

Recall #: Z-0666-2025

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95593
Status: Active
Manufacturer: Micro-X Ltd.
Sold By: Authorized Medical Device Distributors
Manufactured In: Australia
Units Affected: 23
Distributed To: Texas, California, Ohio, Idaho, Washington, Arizona

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.