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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

MI and Window World Sliding Glass Doors Recalled for Glass Separation Hazard

Agency Publication Date: November 22, 2023
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Summary

This recall involves about 1,900 MI Windows and Doors and Window World vinyl sliding glass doors sold in U.S. coastal regions. The glass can pull away from the frame during hurricane conditions, which creates a serious risk of injury from flying glass or outdoor debris entering the home. Affected models include MI 1615 and 1617, as well as Window World 4000 and 8000 series doors manufactured between April 2018 and March 2023. Consumers should contact MI Windows and Doors to schedule a free repair and should avoid being near these doors during storm warnings.

Risk

In high-wind hurricane conditions, the glass panel can physically separate from its frame. If this occurs, it poses a severe injury hazard to anyone nearby due to broken glass or debris entering the residence. No injuries have been reported to date.

What You Should Do

  1. This recall involves MI Windows and Doors models 1615 and 1617 (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series (with DP50 upgrade), and Window World 8000 Series sliding glass doors.
  2. To identify if your door is affected, check the label at the top of the window frame for the 'LC-PG50' performance grade and manufacture dates (MFG) between April 2018 and March 2023. Impact-rated doors will show the code 'MTL-12,' while DP50 doors will show either 'MTL-12' or 'MTL-2.'
  3. Avoid areas near the recalled sliding doors during hurricane conditions.
  4. If a hurricane warning is issued for your area before a repair has been completed, cover the exterior of the doors with plywood or other suitable protection.
  5. Contact MI Windows and Doors at 800-270-2913 anytime, email recall2023@miwd.com, or visit www.miwindows.com/SGDRecall to schedule a free repair.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

Contact: MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information.

Affected Products

Product: MI 1615 and 1617 Sliding Glass Doors
Variants: Impact-resistant, DP50 upgrade
Model:
1615
1617
Lot Numbers:
MTL-12
MTL-2
Date Ranges: Manufactured between April 2018 and March 2023

Must feature an aluminum interlock and an LC-PG50 performance grade.

Product: Window World 4000 Series Sliding Glass Doors
Variants: DP50 upgrade
Model:
4000 Series
Lot Numbers:
MTL-12
MTL-2
Date Ranges: Manufactured between April 2018 and March 2023

Must feature an aluminum interlock and an LC-PG50 performance grade.

Product: Window World 8000 Series Sliding Glass Doors
Model:
8000 Series
Lot Numbers:
MTL-12
Date Ranges: Manufactured between April 2018 and March 2023

Must feature an aluminum interlock and an LC-PG50 performance grade.

Product Images

Recalled 1615/1617/4000/8000 sliding glass door (aluminum interlock shown top right)

Recalled 1615/1617/4000/8000 sliding glass door (aluminum interlock shown top right)

Label for MI 1615/1617 and Window World 8000 Series (Impact-Resistant)

Label for MI 1615/1617 and Window World 8000 Series (Impact-Resistant)

Label for MI 1615/1617 and Window World 4000 Series (DP50 upgrade)

Label for MI 1615/1617 and Window World 4000 Series (DP50 upgrade)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24717
Status: Active
Manufacturer: MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Sold By: Window World; Independent window distributors; Independent window installers
Manufactured In: United States
Units Affected: About 1,900
Distributed To: Nationwide
Contact: MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information.
Agency Last Updated: November 22, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response