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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Metal Ware Recalls NESCO Coffee Bean Roasters Due to Fire Hazard

Agency Publication Date: April 21, 2021
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Summary

The Metal Ware Corporation has recalled approximately 5,350 NESCO Coffee Bean Roasters (Model CR-04-13) because they can overheat and catch fire. This recall affects black roasters with "NESCO" printed in white that feature date codes 2520 or 3220 on the ETL Intertek label. Consumers should immediately stop using these roasters and follow the instructions in the What You Should Do section to receive a full refund or store credit.

Risk

The roasters can overheat, causing the plastic housing to melt, coffee beans to catch fire, and flames or smoke to emanate from the unit. There have been 20 reports of these roasters overheating and melting, though no injuries have been reported.

What You Should Do

  1. Immediately stop using the recalled NESCO Coffee Bean Roaster Model CR-04-13.
  2. Check the bottom right of the ETL Intertek label located on the bottom of the roaster or on the original packaging for date codes 2520 or 3220 to confirm your unit is affected.
  3. Contact Metal Ware for a full refund or store credit by calling 888-993-9243 from 8 a.m. to 5 p.m. CT Monday through Friday, emailing beanroaster@nesco.com, or visiting www.nesco.com and clicking on RECALLS.
  4. Follow the official remedy instructions: "Consumers should immediately stop using the recalled coffee bean roasters and contact Metal Ware for a full refund or a refund in the form of a store credit. Metal Ware will provide consumers with free return shipping for the roasters. Upon Metal Ware's receipt of the returned roaster, the consumer can choose between receiving a full refund of $85 or a refund in the form of a store credit in the amount of $100 for use at www.nesco.com."
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled coffee bean roasters and contact Metal Ware for a full refund or a refund in the form of a store credit. Metal Ware will provide consumers with free return shipping for the roasters. Upon Metal Ware's receipt of the returned roaster, the consumer can choose between receiving a full refund of $85 or a refund in the form of a store credit in the amount of $100 for use at www.nesco.com.

Contact: Metal Ware Corporation toll-free at 888-993-9243 from 8 a.m. to 5 p.m. CT Monday through Friday, email at beanroaster@nesco.com, or online at www.nesco.com and click on RECALLS for more information.

Affected Products

Product: NESCO Coffee Bean Roaster
Model:
CR-04-13
Lot Numbers:
2520
3220
Date Ranges: August 2020 - December 2020

Product Images

Recalled Model CR-04-13 Coffee Bean Roaster

Recalled Model CR-04-13 Coffee Bean Roaster

Recalled Coffee Bean Roaster ETL Label and Box Label

Recalled Coffee Bean Roaster ETL Label and Box Label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21115
Status: Active
Sold By: Blains Supply and Burman Coffee Traders stores nationwide and online at www.bodhileafcoffee.com, www.burmancoffee.com, www.eveythingkitchens.com, www.facebook.com/keystonehousewares, www.farmandfleet.com, www.kohls.com, www.sweetmarias.com, and www.wayfair.com, from August 2020 through December 2020, for about $85.
Distributor: The Metal Ware Corporation, of Two Rivers, Wis.; Petra Industries, of Edmond, Okla.
Manufactured In: China
Units Affected: About 5,350
Distributed To: Nationwide
Importer: The Metal Ware Corporation, of Two Rivers, Wis.
Contact: Metal Ware Corporation toll-free at 888-993-9243 from 8 a.m. to 5 p.m. CT Monday through Friday, email at beanroaster@nesco.com, or online at www.nesco.com and click on RECALLS for more information.
Agency Last Updated: April 21, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response