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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices

Medtronic Restore Clinician Programmer Application Recalled for Software Issue

Agency Publication Date: December 23, 2025
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Summary

Medtronic Neuromodulation is recalling 7,667 units of the Restore Clinician Programmer Application (CP App), Model A71100, which is used by healthcare providers to manage implanted pain-relief stimulators. A software error can cause a "Device Reset" message to appear on the app that cannot be cleared, which prevents therapy from being resumed. If this occurrs, a patient's pain symptoms may return, and the implanted device itself may require surgical replacement to restore function. This recall specifically affects the clinician application software used on tablets, not the implanted devices themselves.

Risk

The software defect can prevent therapy from being restarted after a system reset, leading to the recurrence of chronic pain symptoms. In some cases, the only way to resolve the software-induced lockout is through surgical replacement of the implanted neurostimulator.

What You Should Do

  1. The recalled product is the Medtronic Neuromodulation Restore Clinician Programmer Application (CP App), Model A71100. This software is used on Clinician Tablet models CT900A, CT900B, CT900C, CT900D, CT900E, and CT900F.
  2. Check the software version currently installed on the clinician tablet; all software versions prior to v.1.0.4489 are affected by this issue.
  3. Stop using the recalled application immediately.
  4. Contact Medtronic Neuromodulation or your local distributor to arrange for a software update to version 1.0.4489 or higher, or to return the programmer for correction.
  5. Call the FDA at 1-888-463-6332 for more information regarding this recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Restore Clinician Programmer Application (CP App)
Model / REF:
A71100
CT900A
CT900B
CT900C
CT900D
CT900E
CT900F
UDI:
00763000273668

All software versions prior to v.1.0.4489 are affected. The implanted devices are not affected.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 98028
Status: Active
Manufacturer: Medtronic Neuromodulation
Sold By: Authorized medical distributors; Direct sales to healthcare facilities
Manufactured In: United States
Units Affected: 7667 devices
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.