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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Implants & Prosthetics

Medtronic Neuromodulation: Intellis Clinician Programmer Application Recalled for Connection Issues

Agency Publication Date: January 22, 2024
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Summary

A single Model A710 Intellis Clinician Programmer Application (version 2.0.97) has been recalled due to a software issue that prevents it from communicating with a patient's Implantable Neurostimulator (INS). This communication failure means a clinician cannot adjust the patient's stimulation settings as needed. Only one tablet unit is affected by this recall, which was distributed in Germany. Because this device is used for pain management therapy, the failure to adjust settings may result in the patient receiving therapy that is either too strong or too weak, leading to inadequate pain relief.

Risk

The software defect prevents the clinician programmer from establishing a session with the implanted neurostimulator, which stops clinicians from making necessary therapy adjustments. This can lead to the patient receiving improper stimulation levels, potentially resulting in increased pain or physical discomfort.

What You Should Do

  1. Identify if you have the affected device by checking the Clinician Programmer Application version and serial number. The recalled product is Model A710 Intellis Clinician Programmer Application, version 2.0.97, with serial number NPL1000519 and UDI/DI 00763000520076.
  2. Clinicians should immediately stop using the application on the affected tablet for adjusting patient neurostimulators if it is identified as serial number NPL1000519.
  3. Contact Medtronic Neuromodulation directly to discuss the specific instance of this issue and to receive guidance on software updates or device replacement.
  4. Patients who believe their therapy is not being adjusted correctly due to this programmer issue should contact their healthcare provider immediately.
  5. For further information or technical support, contact Medtronic Neuromodulation at their United States headquarters at 7000 Central Ave Ne, Minneapolis, Minnesota or through your local representative.
  6. For additional questions regarding medical device recalls, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer Notification

How to: Medtronic sent a notification letter to the affected party regarding the communication issue between the programmer and the stimulator.

Affected Products

Product: Model A710 Intellis Clinician Programmer Application, version 2.0.97
Model / REF:
Model A710
UPC Codes:
00763000520076
Lot Numbers:
S/N: NPL1000519

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93714
Status: Active
Manufacturer: Medtronic Neuromodulation
Sold By: Specialized medical distributors
Manufactured In: United States
Units Affected: 1 tablet

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.