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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Medivance Inc.: Arctic Sun Temperature Management Systems Software Update for Alarm Failure

Agency Publication Date: July 31, 2024
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Summary

Medivance Inc. is recalling approximately 10,507 Arctic Sun Temperature Management Systems due to a software issue where the device may fail to reach the target water temperature without alerting the user. This occurs while the device is in patient control mode and can be triggered by sudden patient temperature changes, water flow interruptions, or blocked air filters. A software update will be released to correct this defect and ensure alarms function properly when the device cannot maintain the correct temperature. These systems are used in hospitals and medical facilities worldwide to control patient body temperature.

Risk

If the system fails to reach the target temperature and the alarm does not sound, medical staff may not be aware of the malfunction, potentially leading to the patient becoming dangerously cold (hypothermia) or overheated (hyperthermia).

What You Should Do

  1. Identify if your device is affected by checking the model and software version on your Arctic Sun STAT or Arctic Sun 5000 system. Affected models include Arctic Sun STAT (6000-00-00, 6000-00-00L, 600001, 600006, 600020) and Arctic Sun 5000 (5000-00-00, 5000-00-00E, 5000-00-00L, 5000-1-01, 5000-01-01L, 5000-01-02, 5000-01-03, 5000-01-04, 5000-01-05, 5000-01-07, 5000-01-08).
  2. Check the software version on your device; affected systems include STAT versions v1.0.5 and v2.1.1.0 and prior, and 5000 versions v3.0.2 and v4.0.0 and prior.
  3. Monitor patients closely while using the device to ensure target temperatures are being reached and maintained manually until the software update is applied.
  4. Contact Medivance Inc. (a BD company) to coordinate the receipt and installation of the upcoming software update that corrects the alarm failure issue.
  5. Contact your healthcare provider or Medivance Inc. at their Louisville, Colorado headquarters for further instructions regarding device maintenance and the software patch.
  6. For additional information or questions, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Software update to correct the alarm notification failure.

How to: Medivance Inc. will release a software update to correct the issue.
๐Ÿ“‹Option 2: Other Action

Healthcare provider notification.

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Arctic Sun STAT, NA
Model / REF:
6000-00-00
UPC Codes:
00801741161513
Lot Numbers:
Software v1.0.5 and prior
All serial numbers
Product: Arctic Sun STAT Loaner, NA
Model / REF:
6000-00-00L
UPC Codes:
00801741161520
Lot Numbers:
Software v1.0.5 and prior
All serial numbers
Product: Arctic Sun Stat EU UK
Model / REF:
600001
UPC Codes:
00801741226380
Lot Numbers:
Software v2.1.1.0 and prior
All serial numbers
Product: Arctic Sun Stat Taiwan
Model / REF:
600006
UPC Codes:
00801741226397
Lot Numbers:
Software v2.1.1.0 and prior
All serial numbers
Product: Arctic Sun Stat Japan
Model / REF:
600020
UPC Codes:
00801741226403
Lot Numbers:
Software v2.1.1.0 and prior
All serial numbers
Product: Arctic Sun 5000, NA
Model / REF:
5000-00-00
UPC Codes:
00801741080142
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, NA w/ Transmission Interface Module
Model / REF:
5000-00-00E
UPC Codes:
00801741127755
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Loaner, Arctic Sun M5000, NA
Model / REF:
5000-00-00L
UPC Codes:
00801741080159
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, EU
Model / REF:
5000-1-01
UPC Codes:
00801741186134
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Loaner, Arctic Sun M5000, EU
Model / REF:
5000-01-01L
UPC Codes:
00801741186141
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, UK
Model / REF:
5000-01-02
UPC Codes:
00801741170003
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, Australia
Model / REF:
5000-01-03
UPC Codes:
00801741222818
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, China
Model / REF:
5000-01-04
UPC Codes:
00801741144653
Lot Numbers:
Software v4.0.0 and prior
All serial numbers
Product: Arctic Sun 5000, Brazil
Model / REF:
5000-01-05
UPC Codes:
00801741222825
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, Switzerland
Model / REF:
5000-01-07
UPC Codes:
00801741222832
Lot Numbers:
Software v3.0.2 and prior
All serial numbers
Product: Arctic Sun 5000, South Africa
Model / REF:
5000-01-08
UPC Codes:
00801741222849
Lot Numbers:
Software v3.0.2 and prior
All serial numbers

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94881
Status: Active
Manufacturer: Medivance Inc.
Sold By: Hospitals; Medical facilities; Authorized distributors
Manufactured In: United States
Units Affected: 10507
Distributed To: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.