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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Vet
Pets & Animals/Pet Medications

Medcare Pharmacy: Veterinary Eye Drops Recalled for Lack of Sterility Assurance

Agency Publication Date: November 7, 2019
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Summary

Medcare Pharmacy is recalling 5 units of Cyclosporin and Tacrolimus veterinary eye drops because they lack assurance of sterility. These medications are used to treat eye conditions in animals, but without guaranteed sterility, the products may contain harmful microorganisms. The affected products include Cyclosporin 1% in mineral oil, Cyclosporin 2% in corn oil, and Tacrolimus 0.02% drops sold primarily in North Carolina. Consumers should stop using these specific eye drops on their animals immediately and contact their veterinarian.

Risk

Using non-sterile eye drops can introduce bacteria or other contaminants directly into a pet's eye, potentially causing serious infections, inflammation, or permanent eye damage.

What You Should Do

  1. Check your pet's medication packaging for the following product names and discard dates: Cyclosporin 1% Eye Drops (Discard after 6/15/2019), Cyclosporin 2% Eye Drops (Discard after 5/11/2019), or Tacrolimus 0.02% Eye Drops (Discard after 5/16/2020).
  2. Immediately stop using the affected eye drops on any animals and secure the medication to prevent further use.
  3. Contact your veterinarian or pharmacist for guidance regarding your pet's treatment and to report any adverse effects your animal may have experienced.
  4. Return any unused product to Medcare Pharmacy at 7892 Idlewild Rd, Indian Trail, NC 28079, for a refund and contact the manufacturer at the same location for further instructions.
  5. For additional questions, contact the FDA Consumer Complaint Coordinator for your region or the Center for Veterinary Medicine at 1-240-402-7002.

Your Remedy Options

💰Full Refund

Refund for veterinary drug recall

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Cyclosporin 1% Eye Drops in Mineral Oil (10 mL)
Model:
V-0322-2020
Date Ranges: Discard after 6/15/2019
Product: Cyclosporin 2% Eye Drops in Corn Oil (5 mL)
Model:
V-0323-2020
Date Ranges: Discard after 5/11/2019
Product: Cyclosporin 2% Eye Drops in Corn Oil (10 mL)
Model:
V-0323-2020
Date Ranges: Discard after 5/11/2019
Product: Tacrolimus 0.02% Eye Drops (10 mL)
Model:
V-0324-2020
Date Ranges: Discard after 5/16/2020

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 82882
Status: Resolved
Manufacturer: Medcare Pharmacy
Sold By: Medcare Pharmacy
Manufactured In: United States
Units Affected: 3 products (2 eye drop containers; 2 drop containers (1-5 mL container/1-10 mL container); 1 bottle)
Distributed To: North Carolina
Agency Last Updated: November 14, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response