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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Vet
Medications & Supplements/Veterinary Medicines

Med-Pharmex, Inc.: Mometavet Otic Suspension Recalled Due to Leaking Applicator Caps

Agency Publication Date: September 6, 2018
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Summary

Med-Pharmex, Inc. is recalling approximately 103,486 bottles of Mometavet Otic Suspension (gentamicin sulfate, mometasone furoate, and clotrimazole) and related brands including PattOtic and Malmetazone. The recall is due to a packaging defect that causes the medication to leak through the applicator cap. These products were distributed to clinics and pharmacies in 7.5g, 15g, and 30g bottles during mid-2018. Consumers should contact their veterinarian or pharmacist for guidance regarding any leaking or affected bottles.

Risk

The packaging defect allows the liquid medication to leak from the applicator cap. This can lead to inaccurate dosing for the animal or accidental skin exposure for the person administering the medication.

What You Should Do

  1. Check your pet's ear medication to see if it is Mometavet Otic Suspension, PattOtic Otic Suspension, or Malmetazone Otic Suspension in 7.5g, 15g, or 30g bottles.
  2. Verify if your bottle is affected by checking for these specific lot numbers: H7561 (Exp. 05/2020), H7573 (Exp. 05/2020), H7597 (Exp. 06/2020), or H7663 (Exp. 07/2020).
  3. Inspect the applicator cap for any visible leaking or liquid residue on the outside of the packaging.
  4. Contact your veterinarian or pharmacist for guidance on whether to continue treatment or obtain a replacement.
  5. Return any unused or leaking product to the place of purchase for a refund and contact the manufacturer, Med-Pharmex, Inc., at 909-594-6303 for further instructions.
  6. For additional questions, contact the FDA Center for Veterinary Medicine at 240-402-7002 or via email at AskCVM@fda.hhs.gov.

Your Remedy Options

💰Full Refund

Full refund or replacement through pharmacist or manufacturer

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund and contact the manufacturer for further instructions.

Affected Products

Product: Mometavet Otic Suspension (7.5g, 15g, 30g)
Lot Numbers:
H7561 (Exp. 05/2020)
H7573 (Exp. 05/2020)
H7597 (Exp. 06/2020)
H7663 (Exp. 07/2020)
Date Ranges: Exp. 05/2020, Exp. 06/2020, Exp. 07/2020
Product: PattOtic Otic Suspension (7.5g, 15g, 30g)
Model:
Labeler: Patterson Veterinary
Lot Numbers:
H7561 (Exp. 05/2020)
H7573 (Exp. 05/2020)
H7597 (Exp. 06/2020)
H7663 (Exp. 07/2020)
Date Ranges: Exp. 05/2020, Exp. 06/2020, Exp. 07/2020
Product: Malmetazone Otic Suspension (7.5g, 15g, 30g)
Model:
Labeler: Vedco
Lot Numbers:
H7561 (Exp. 05/2020)
H7573 (Exp. 05/2020)
H7597 (Exp. 06/2020)
H7663 (Exp. 07/2020)
Date Ranges: Exp. 05/2020, Exp. 06/2020, Exp. 07/2020
Product: Mometavet Otic Suspension - Phoenix Label (7.5g, 15g, 30g)
Model:
Labeler: Phoenix
Lot Numbers:
H7561 (Exp. 05/2020)
H7573 (Exp. 05/2020)
H7597 (Exp. 06/2020)
H7663 (Exp. 07/2020)
Date Ranges: Exp. 05/2020, Exp. 06/2020, Exp. 07/2020

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 80817
Status: Resolved
Manufacturer: Med-Pharmex, Inc.
Sold By: Veterinary Clinics; Animal Pharmacies; Patterson Veterinary; Vedco; Phoenix
Manufactured In: United States
Units Affected: 103,486 bottles
Distributed To: California, Missouri, Colorado, New York, Mississippi
Agency Last Updated: September 18, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response