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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskFDA Device
Medical Devices/Home Healthcare

Max Mobility Permobil SmartDrive SpeedControl Dials Recalled for Loss of Control

Agency Publication Date: February 11, 2025
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Summary

Max Mobility is recalling its SmartDrive MX2+ SpeedControl Dials, which are used to control wheelchair power assist systems. The recall affects models MX2-3DC and MX2-3DCK manufactured between August 17, 2023, and November 21, 2024. A faulty circuit board in the remote can cause the user to lose control of the device, which has the potential to cause minor and major injuries. Owners should stop using the speed control dial and contact their authorized medical equipment dealer or Permobil for a correction.

Risk

The speed control remote's faulty circuit board can lead to a loss of device control. This malfunction could cause the power assist to behave unpredictably, resulting in a risk of minor or major physical injuries to the user.

What You Should Do

  1. This recall involves Max Mobility and Permobil SmartDrive MX2+ SpeedControl Dials, reference numbers MX2-3DC and MX2-3DCK, which are used with the SmartDrive MX2+ Wheelchair Power Assist component.
  2. Check your device's manufacturing information; this recall includes all serial numbers manufactured between August 17, 2023, and November 21, 2024.
  3. Stop using the recalled SpeedControl Dial immediately to avoid the risk of losing control of the wheelchair.
  4. Contact your authorized Permobil medical equipment dealer or Max Mobility/Permobil directly to arrange for a return, replacement, or repair of the faulty circuit board.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls for more information.

Your Remedy Options

You have 2 options:

💰Option 1: Full Refund
How to: Contact your healthcare provider or authorized Permobil dealer, or return the product to the place of purchase for a refund or replacement.
🗑️Option 2: Dispose of Product
How to: Stop using and throw the product away.

Affected Products

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial
Model / REF:
MX2-3DC
Date Ranges: Manufactured between August 17, 2023 through November 21, 2024

Used in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial
Model / REF:
MX2-3DCK
Date Ranges: Manufactured between August 17, 2023 through November 21, 2024

Used in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96086
Status: Active
Manufacturer: Max Mobility LLC
Sold By: Permobil; authorized medical equipment dealers
Manufactured In: United States
Units Affected: 2 products (unknown; unknown)
Distributed To: Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · FDA Press Release (1) · FDA Press Release (2) · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.