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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskFDA Device
Medical Devices/Home Healthcare

Max Mobility Smart Drive SpeedControl Dials Recalled for Loss of Control Risk

Agency Publication Date: September 12, 2025
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Summary

Max Mobility LLC is recalling 49,636 Permobil Smart Drive MX2+ SpeedControl Dials because of a faulty electrical connection between the dial and the wheelchair motor. The affected models include MX2-3DC, MX2-3DCK, and MX2-3DCMC. This defect can cause a user to lose control of the wheelchair power assist device, which could result in minor or major injuries. Consumers should stop using the recalled device immediately and contact the manufacturer or their medical equipment supplier for a repair or replacement.

Risk

A faulty electrical connection can disrupt the signal between the speed control dial and the motor, causing the wheelchair to move unexpectedly or fail to stop. This poses a significant risk of collisions or falls, potentially leading to serious physical injury.

What You Should Do

  1. This recall involves Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dials with model numbers MX2-3DC, MX2-3DCK, and MX2-3DCMC used in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.
  2. Check your device for any of the affected model numbers and verify if the serial number was distributed between April 25, 2022, and July 8, 2025.
  3. Stop using the recalled SpeedControl Dial immediately to avoid the risk of losing control of the device.
  4. Contact Max Mobility LLC or your medical equipment distributor to arrange for a return, replacement, or correction of the faulty component.
  5. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for additional questions regarding this safety recall.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider, or return the product to the place of purchase for a refund or replacement
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Stop using and throw the product away.

Affected Products

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial (MX2-3DC)
Model / REF:
MX2-3DC
Serial Numbers:
All Serial Numbers distributed between April 25, 2022 - July 8, 2025
Date Ranges: April 25, 2022 - July 8, 2025

Recall #: Z-2538-2025; Quantity: 25,389 units

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial (MX2-3DCK)
Model / REF:
MX2-3DCK
Serial Numbers:
All Serial Numbers distributed between April 25, 2022 - July 8, 2025
Date Ranges: April 25, 2022 - July 8, 2025

Recall #: Z-2539-2025; Quantity: 15,834 units

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial (MX2-3DCMC)
Model / REF:
MX2-3DCMC
Serial Numbers:
All Serial Numbers distributed between April 25, 2022 - July 8, 2025
Date Ranges: April 25, 2022 - July 8, 2025

Recall #: Z-2540-2025; Quantity: 8,413 units

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97356
Status: Active
Manufacturer: Max Mobility LLC
Sold By: Authorized Wheelchair Dealers; Medical Equipment Suppliers; Permobil Distributors
Manufactured In: United States
Units Affected: 3 products (25,389 units; 15,834 units; 8,413 units)
Distributed To: Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท FDA Press Release ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.