Johnson Health Tech is recalling about 2,800 Matrix Fitness Ascent Trainers and Elliptical trainers installed between November 2011 and December 2012. Moisture from sweat or cleaning liquids can enter the power socket, causing a short circuit that can lead to sparking, smoking, and fire. The company has received 44 reports of components charring or melting, including one instance where a power cord and socket caught fire. These machines were sold to commercial fitness facilities, health clubs, and military facilities for between $6,000 and $11,000.
Perspiration or cleaning fluids can seep into the power socket and cause an electrical short circuit. This poses a significant fire hazard, as evidenced by reports of smoking, melting, and at least one fire occurring at the power cord connection.
Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
Matrix A3x Ascent Trainer®
Matrix A7x Ascent Trainer®
Model number location
E3x Elliptical
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response