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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Personal Electronics

Marpac Recalls Sound Machines Due to Burn Hazard

Agency Publication Date: April 9, 2019
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Summary

Marpac is recalling approximately 5,000 GO travel sleep sound machines because the internal rechargeable battery can leak. This leakage can cause an electrical short, creating a burn hazard for users. These white sound machines have a gray flip stand, measure about 3 inches high by 2 inches wide, and were sold online at major retailers like Amazon and Bed Bath & Beyond between January and February 2019. Consumers should stop using the devices and contact Marpac for a full refund.

Risk

The sound machine's internal battery can leak fluid, which may lead to an electrical short circuit. This malfunction can cause the device to overheat or spark, posing a risk of burn injuries to the user.

What You Should Do

  1. Locate the serial number on the white sticker on the back of your Marpac GO travel sleep sound machine.
  2. Check if your serial number falls within the affected range: GT184600000 through GT184605200.
  3. If your device is affected, immediately remove it from any charging source and stop using it.
  4. Contact Marpac to receive a full refund at 800-999-6962 from 8:30 a.m. to 5:00 p.m. ET Monday through Thursday (until 12:00 p.m. on Friday), via email at customerservice@marpac.com, or online at https://marpac.com/ by clicking on the 'recall notice'.
  5. For additional questions or safety information, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.

Contact: Marpac at 800-999-6962 from 8:30 a.m. to 5:00 p.m. ET Monday through Thursday and 8:30 a.m. to 12:00 p.m. ET Friday, email at customerservice@marpac.com or online at https://marpac.com/ and click on “recall notice” for more information.

Affected Products

Product: Marpac GO travel sleep sound machine
Model:
Go
Lot Numbers:
GT184600000 through GT184605200
Date Ranges: January 2019 - February 2019

Product Images

Recalled Marpac GO Travel Sound Conditioner sound machine

Recalled Marpac GO Travel Sound Conditioner sound machine

Serial number location for recalled Marpac GO Travel Sound Conditioner.

Serial number location for recalled Marpac GO Travel Sound Conditioner.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19102
Status: Active
Manufacturer: Marpac, LLC, of Wilmington, N.C.
Sold By: Online at marpac.com, amazon.com, amazon.co.uk, harriscomm.com, and bedbathandbeyond.com from January 2019 through February 2019 for about $40.
Manufactured In: China
Units Affected: 5000
Distributed To: Nationwide
Importer: Marpac, LLC, of Wilmington, N.C.
Contact: Marpac at 800-999-6962 from 8:30 a.m. to 5:00 p.m. ET Monday through Thursday and 8:30 a.m. to 12:00 p.m. ET Friday, email at customerservice@marpac.com or online at https://marpac.com/ and click on “recall notice” for more information.
Agency Last Updated: April 9, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response