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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Madewell Recalls Women's Sandals Due to Fall Hazard

Agency Publication Date: August 20, 2015
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Summary

Madewell is recalling approximately 50,600 pairs of Sightseer sandals from its Spring 2015 collection because a metal piece in the shoe can break through the sole. This defect can cause the wearer to trip or fall, and the company has already received eight reports of the metal shanks dislodging. The recalled sandals were sold at Madewell stores and online at madewell.com and shopbop.com between February 2015 and July 2015. Consumers should immediately stop wearing these sandals and contact Madewell for a full refund.

Risk

The metal shank inside the shoe can dislodge and break through the bottom of the outer sole. If the metal punctures the sole while a consumer is walking, it creates an uneven surface or snagging hazard that can cause the wearer to trip and fall.

What You Should Do

  1. Immediately stop using all recalled Madewell Sightseer sandals from the Spring 2015 collection.
  2. Check the outsole of your sandals for a sticker containing one of the following style numbers: C0275, C0276, C0277, C0278, C0279, C1105, C5893, C5895, C5897, or C6090.
  3. Contact Madewell to return the sandals for a full refund by calling toll-free at (866) 544-1937 anytime, or by emailing 24-7@madewell.com.
  4. You can also visit www.madewell.com and click on 'Important Notice' for more information regarding the return process.
  5. For further questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.

Contact: Madewell Inc. toll free at (866) 544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.

Affected Products

Product: Sightseer Knotted Slide Sandal
Model:
C0275
Date Ranges: February 2015 - July 2015
Product: Sightseer T-Strap Thong Sandal in Black Leather
Model:
C0276
Date Ranges: February 2015 - July 2015
Product: Sightseer T-Strap Thong Sandal in Metallic Colorblock
Model:
C0277
Date Ranges: February 2015 - July 2015
Product: Sightseer Buckle Gladiator Sandal
Model:
C0278
Date Ranges: February 2015 - July 2015
Product: Sightseer Slide Sandal
Model:
C0279
Date Ranges: February 2015 - July 2015
Product: Sightseer Crisscross Sandal
Model:
C1105
Date Ranges: February 2015 - July 2015
Product: Sightseer T-Strap Toe-Loop Sandal
Model:
C5893
Date Ranges: February 2015 - July 2015
Product: Sightseer Ankle-Wrap Sandal in Shiny Silver
Model:
C5895
Date Ranges: February 2015 - July 2015
Product: Sightseer Lace-Up Sandal
Model:
C5897
Date Ranges: February 2015 - July 2015
Product: Sightseer Ankle-Wrap Sandal in Metallic Sand
Model:
C6090
Date Ranges: February 2015 - July 2015

Product Images

Sightseer Knotted Slide Sandal

Sightseer Knotted Slide Sandal

Sightseer T-Strap Thong Sandal in Black Leather

Sightseer T-Strap Thong Sandal in Black Leather

Sightseer T-Strap Thong Sandal in Metallic Colorblock

Sightseer T-Strap Thong Sandal in Metallic Colorblock

Sightseer Buckle Gladiator Sandal

Sightseer Buckle Gladiator Sandal

Sightseer Slide Sandal

Sightseer Slide Sandal

Sightseer Crisscross Sandal

Sightseer Crisscross Sandal

Sightseer T-Strap Toe-Loop Sandal

Sightseer T-Strap Toe-Loop Sandal

Sightseer Ankle-Wrap Sandal in Shiny Silver

Sightseer Ankle-Wrap Sandal in Shiny Silver

Sightseer Lace-Up Sandal

Sightseer Lace-Up Sandal

Sightseer Ankle-Wrap Sandal in Metallic Sand

Sightseer Ankle-Wrap Sandal in Metallic Sand

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15220
Status: Active
Sold By: Madewell stores, online at madewell.com, online at shopbop.com from February 2015 to July 2015 for between $60 and $80.
Manufactured In: Brazil
Units Affected: About 50,600 (in addition about 300 were sold in Canada)
Distributed To: Nationwide
Importer: Madewell Inc., of New York, N.Y.
Contact: Madewell Inc. toll free at (866) 544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.
Agency Last Updated: August 20, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response