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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Madewell Expands Recall of Women's Sandals Due to Fall Hazard

Agency Publication Date: September 29, 2015
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Summary

Madewell has recalled about 570 pairs of Katya sandals from their spring 2015 collection because a metal piece in the sole can break through the bottom of the shoe. These leather sandals were sold in metallic sand and rose gold colors featuring a wide strap and lace-up thong design. While no injuries have been reported, one incident occurred where the metal shank dislodged and poked through the outsole. Consumers should immediately stop wearing these sandals and contact Madewell for a full refund.

Risk

A metal shank inside the sandal can become loose and break through the bottom of the outer sole. This creates an uneven walking surface that can cause the wearer to trip and fall.

What You Should Do

  1. Immediately stop using the recalled Madewell Katya sandals.
  2. Check the bottom of the sandal's outsole for a sticker containing style number C5840 to confirm your footwear is affected.
  3. Contact Madewell to return the sandals for a full refund. You can reach them toll-free at 866-544-1937 at any time, or by email at 24-7@madewell.com.
  4. Visit www.madewell.com and click on 'Important Notice' for more details and instructions on how to process your return.
  5. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.

Contact: Madewell Inc. toll-free at 866-544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.

Affected Products

Product: Madewell Katya Sandal (Metallic Sand)
Model:
C5840
Date Ranges: April 2015 - August 2015
Product: Madewell Katya Sandal (Rose Gold)
Model:
C5840
Date Ranges: April 2015 - August 2015

Product Images

Recalled Katya model women’s metallic sand-colored sandal

Recalled Katya model women’s metallic sand-colored sandal

Recalled Katya model women’s rose gold-colored sandal

Recalled Katya model women’s rose gold-colored sandal

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15254
Status: Active
Sold By: Madewell stores nationwide and online at madewell.com from April 2015 through August 2015 for about $100.
Distributor: Madewell Inc., of New York, N.Y.
Manufactured In: Brazil
Units Affected: About 570 in the United States (in addition, 3 were sold in Canada) (Madewell recalled 50,600 women's Sightseer sandals in August 2015 for the same hazard)
Distributed To: Nationwide
Importer: Madewell Inc., of New York, N.Y.
Contact: Madewell Inc. toll-free at 866-544-1937 anytime, email 24-7@madewell.com or online at www.madewell.com and click on Important Notice for more information.
Agency Last Updated: April 18, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response