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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Swimming & Water

MAAX Spas Recalls Hot Tubs and Swim Spas Due to Fire Hazard

Agency Publication Date: March 13, 2018
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Summary

MAAX Spas is recalling about 550 hot tubs and swim spas in the U.S. (and approximately 630 in Canada) because the internal Delta UV generator can ignite while in use. There have been six reports of these generators catching fire and causing damage to the spa components. The units were sold nationwide between January 2012 and July 2015 for prices ranging from $4,000 to $30,000. Consumers should stop using the spas immediately and contact a dealer for a free repair.

Risk

The Delta UV generator, which is used to sanitize water, can overheat and ignite during operation, posing a fire hazard that can damage the spa and surrounding structures.

What You Should Do

  1. Immediately stop using the affected hot tub or swim spa.
  2. Check your unit for a silver identification plate located on the lower right or lower left corner of the front side. The model name is identified by the first 3 or 4 digits of the serial number engraved on this plate.
  3. Verify if your spa is among the affected model numbers: 461, 470, 471, 472, 480, 481, 482, 780, 781, 5200, 5300, 5400, 5600, 7000, 7500, 8000, 8500, 9000, DT6, ENV, ES, ESX, GRD, LT6, MON, MT6, NUG, PRS, RB4, RL4, RS1, RS2, XB4, XL4, XSD, XSL, XSP, or XSR.
  4. Contact a MAAX Spas dealer to schedule a free repair. You can also reach MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m. Arizona time, Monday through Friday, email duvrepair@maaxspas.com, or visit www.maaxspas.com or www.deltaUVrepair.com for more information.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.

Contact: MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information.

Affected Products

Product: MAAX Spas Hot Tubs and Swim Spas with Delta UV Generator
Model:
EA-4H-5
461
470
471
472
480
481
482
780
781
5200
5300
5400
5600
7000
7500
8000
8500
9000
DT6
ENV
ES
ESX
GRD
LT6
MON
MT6
NUG
PRS
RB4
RL4
RS1
RS2
XB4
XL4
XSD
XSL
XSP
XSR
Date Ranges: January 2012 - July 2015

Product Images

MAAX Spas self-contained hot tub

MAAX Spas self-contained hot tub

Serial number plate on front corner of hot tub

Serial number plate on front corner of hot tub

Caption: Delta UV model EA-4H-5 generator, uninstalled.

Caption: Delta UV model EA-4H-5 generator, uninstalled.

Delta UV model EA-4H-5 generator, installed in a hot tub's cabinet interior.

Delta UV model EA-4H-5 generator, installed in a hot tub's cabinet interior.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18120
Status: Active
Manufacturer: MAAX Spas Industries Corp., Chandler, Arizona
Sold By: Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000.
Manufactured In: United States
Units Affected: About 550 in the U.S. (In addition, about 630 were sold in Canada)
Distributed To: Nationwide
Contact: MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information.
Agency Last Updated: March 13, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response