Lutron Electronics is recalling about 30,000 Serena and Sivoia QS Triathlon roller shades because they can become dislodged from their mounting brackets and fall. The company has received 36 reports of shades falling, which could cause injury if they hit someone. These custom-ordered shades were sold between November 2013 and November 2015 for between $280 and $2,400 at Home Depot, Lowe's, and online. Consumers should contact Lutron to receive a free repair kit or a replacement shade for those installed on doors.
The mounting brackets can fail to hold the shades securely, causing the heavy window coverings to fall unexpectedly. This poses an impact hazard to anyone standing beneath the window, especially in the case of units installed on high-traffic doors.
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Lutron Electronics Battery Roller Shade
Lutron Electronics Plug-in or Manual Shade
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response