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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Gillig, LLC: Low Floor Transit Buses Recalled for Rear Suspension Lower Control Arm Failure

Agency Publication Date: February 24, 2023
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Summary

Gillig, LLC is recalling approximately 435 of its 2011-2022 Low Floor 29-foot transit buses, including CNG, diesel hybrid, and electric models. The recall was initiated because the rear suspension lower control arm may fail during operation. To address this safety defect, authorized dealers will replace the lower control arm on all affected vehicles free of charge.

Risk

The rear suspension lower control arm is a critical component for vehicle stability; if it fails, the driver may lose control of the bus. This sudden loss of steering or stability significantly increases the risk of a crash.

What You Should Do

  1. Identify if your fleet includes 2011-2022 Gillig Low Floor 29-foot buses powered by CNG, diesel hybrid, or electric engines.
  2. Contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500 to confirm if your specific vehicle is included in this recall.
  3. Schedule a service appointment with an authorized Gillig dealer to have the rear suspension lower control arm (LCA) replaced free of charge.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the lower control arm (LCA).

How to: Contact Gillig customer service or an authorized dealer to schedule a free replacement of the rear suspension lower control arm.

Affected Products

Product: 2011-2022 Gillig Low Floor 29-foot CNG Transit Bus
Product: 2011-2022 Gillig Low Floor 29-foot Diesel Hybrid Transit Bus
Product: 2011-2022 Gillig Low Floor 29-foot Electric Transit Bus

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V124000
Status: Active
Manufacturer: Gillig, LLC
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 435 vehicles(435% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 19, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: April 22, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response