Daimler Trucks North America, LLC: Thomas Built Buses Recalled for Steering Loss and Tie Rod Separation

Agency Publication Date: June 4, 2024

Summary

Daimler Trucks North America is recalling 27 school buses, including 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX models. The front axle tie rod ball joint studs on these vehicles may crack and break, potentially causing the tie rod to separate from the steering system. Dealers will replace the tie rod assembly in affected buses free of charge to resolve the safety defect.

Risk

The tie rod is a critical steering component; if it separates, the driver may experience a sudden and complete loss of steering control. This significantly increases the risk of a crash for the bus occupants and other road users.

What You Should Do

Check your vehicle's model and year to see if you have a 2024-2025 Thomas Built Buses Saf-T-Liner C2 or a 2025 Thomas Built Buses Safe-T-Liner EFX.
Contact Daimler Trucks North America (DTNA) customer service at 800-745-8000 to verify if your specific bus is included in this recall (reference recall number D24R6).
If your vehicle is affected, schedule an appointment with an authorized dealer to have the tie rod assembly replaced free of charge.
For additional information or to report concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Repair

Free replacement of the tie rod assembly.

How to: Contact DTNA customer service at 800-745-8000 or an authorized dealer to arrange for a free tie rod assembly replacement.

Affected Products

Product: 2024-2025 Thomas Built Buses Saf-T-Liner C2

Product: 2025 Thomas Built Buses Safe-T-Liner EFX

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V401000

Status: Active

Manufacturer: Daimler Trucks North America, LLC

Sold By: authorized dealers

Units Affected: 27 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: July 25, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: D24R6

Agency Last Updated: August 29, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Check your vehicle's model and year to see if you have a 2024-2025 Thomas Built Buses Saf-T-Liner C2 or a 2025 Thomas Built Buses Safe-T-Liner EFX.

Contact Daimler Trucks North America (DTNA) customer service at 800-745-8000 to verify if your specific bus is included in this recall (reference recall number D24R6).

If your vehicle is affected, schedule an appointment with an authorized dealer to have the tie rod assembly replaced free of charge.

For additional information or to report concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V401000

Status: Active

Manufacturer: Daimler Trucks North America, LLC

Sold By: authorized dealers

Units Affected: 27 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: July 25, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: D24R6

Agency Last Updated: August 29, 2024