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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Daimler Vans USA, LLC: 2023 Mercedes-Benz Sprinter Recalled for Potential Loss of Steering Control

Agency Publication Date: December 15, 2023
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Summary

Daimler Vans USA is recalling 33 of its 2023 Mercedes-Benz Sprinter vehicles because a bolt on the front left suspension strut may not have been secured correctly. This defect can lead to a sudden loss of steering control while driving, which significantly increases the risk of a crash. To fix this issue, authorized dealers will inspect the suspension bolt and repair the contact surface on the vehicle body at no cost to the owner.

Risk

If the front left suspension strut bolt becomes loose or detached, the driver may lose the ability to steer the vehicle effectively. This mechanical failure can happen without warning, potentially causing a collision.

What You Should Do

  1. Confirm if your vehicle is affected by checking for a 2023 Mercedes-Benz Sprinter. You can verify your specific Vehicle Identification Number (VIN) on the NHTSA website or by contacting the manufacturer.
  2. Contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 to schedule a free inspection and repair. Mention recall number VS3FEDDOR when calling.
  3. Bring your vehicle to an authorized dealer who will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge.
  4. If you have additional questions or concerns, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Dealer inspection and repair of suspension strut bolt connection

How to: Contact DVUSA customer service at 1-877-762-8267 or an authorized dealer to schedule a free inspection and repair.

Affected Products

Product: 2023 Mercedes-Benz Sprinter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V849000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: Authorized dealers
Units Affected: 33 vehicles(33% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 31, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS3FEDDOR
Agency Last Updated: February 2, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response