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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Mack Trucks, Inc.: 2025 Anthem and Pinnacle Trucks Recalled for Loss of Steering Control

Agency Publication Date: June 9, 2024
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Summary

Mack Trucks, Inc. is recalling 7 of its 2025 Anthem and Pinnacle trucks because a critical steering component may fail. The tie rod assemblies in these vehicles might contain an improperly heat-treated ball stud that can break unexpectedly. If this part fails, the driver will experience a sudden loss of steering control, which significantly increases the risk of a crash. Owners are advised not to drive these vehicles until a professional repair is completed.

Risk

The ball stud within the tie rod assembly can snap due to improper heat treatment during manufacturing. If this occurs, the mechanical connection between the steering system and the wheels is severed, causing an immediate loss of the ability to steer the truck. Owners should not drive these vehicles until they are repaired.

What You Should Do

  1. Stop driving this vehicle immediately and park it until the recall repair is completed.
  2. Identify if your vehicle is affected: this recall specifically involves certain 2025 Mack Anthem and 2025 Mack Pinnacle truck models.
  3. Contact Mack Trucks customer service at 1-800-866-1177 to verify if your specific VIN is included in this recall (reference Mack recall number SC0466).
  4. Schedule a free inspection and repair with an authorized Mack Trucks dealer, who will inspect the tie rod ends and replace them as necessary at no cost to you.
  5. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ“‹Option 1: Other Action

Do Not Drive Advisory

How to: Owners are advised not to drive their vehicles until the remedy has been completed.
๐Ÿ”งOption 2: Free Repair

Inspection and tie rod end replacement

How to: Dealers will inspect and replace the tie rod ends as necessary, free of charge.

Affected Products

Product: 2025 Mack Anthem
Product: 2025 Mack Pinnacle

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V424000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: authorized dealers
Units Affected: 7 vehicles(7% estimated defective)
Park Vehicle: Yes โ€” park this vehicle until the recall repair is completed
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 17, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0466
Agency Last Updated: August 5, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response