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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Mack Trucks, Inc.: Replacement Tie Rods Recalled for Loss of Steering Control

Agency Publication Date: August 5, 2024
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Summary

Mack Trucks, Inc. is recalling 17 replacement tie rods equipped with USK ball studs, specifically part numbers A-13102E4737 and A-13102E4738. These tie rod assemblies may contain ball studs that were incorrectly heat-treated during manufacturing, which can cause them to break. If the tie rod fails, the driver may lose control of the vehicle's steering, significantly increasing the risk of a crash. Mack dealers will inspect and replace the affected tie rods free of charge.

Risk

The incorrectly heat-treated ball studs are prone to breaking under normal operating stress. A broken ball stud leads to the immediate failure of the tie rod assembly, resulting in a total or partial loss of steering control which can lead to a vehicle accident.

What You Should Do

  1. Check your vehicle maintenance records to determine if replacement tie rods with USK ball studs (part numbers A-13102E4737 or A-13102E4738) were installed on your vehicle.
  2. Contact an authorized Mack dealer to schedule a free inspection and, if necessary, a replacement of the affected tie rod assembly.
  3. If you have questions, contact Mack customer service at 1-800-866-1177 and reference Mack recall number SC0470.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and replacement of affected tie rods.

How to: Contact a Mack dealer to have the tie rod assemblies inspected and replaced if necessary at no cost.

Affected Products

Product: Mack Replacement Tie Rod with USK Ball Stud (Part A-13102E4737)
Part / Model:
A-13102E4737
Product: Mack Replacement Tie Rod with USK Ball Stud (Part A-13102E4738)
Part / Model:
A-13102E4738

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E065000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Authorized Mack dealers
Units Affected: 17 vehicles(6% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: September 9, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0470
Agency Last Updated: October 17, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response