Mack Trucks, Inc. is recalling 24 of its 2024 MMDe electric trucks because of a software error in the battery management system. This software glitch can cause the high-voltage battery to shut down unexpectedly while the truck is in operation. This sudden failure leads to an immediate loss of both drive power and power steering control, which significantly increases the risk of a crash. Mack dealers will provide a free software update to fix the battery management system.
The battery management system software may trigger a high-voltage battery shutdown during operation, causing the vehicle to lose all drive power and steering control. Owners are advised not to drive their vehicles until the remedy has been completed to prevent a potential crash.
Battery management system software update
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response