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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Kia America, Inc.: 2024 Sorento Recalled for Loss of Power Steering Assist

Agency Publication Date: April 23, 2024
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Summary

Kia America, Inc. is recalling approximately 95 of its 2024 Sorento vehicles due to an incorrectly assembled steering wiring harness. This manufacturing error can cause a sudden loss of power steering assist while driving. Owners of affected vehicles should contact a Kia dealer to have the steering system inspected and repaired or replaced at no cost.

Risk

If the power steering assist fails, the vehicle will require significantly more physical effort to steer, especially at lower speeds. This sudden change in steering control increases the risk of a crash.

What You Should Do

  1. Check if your vehicle is a 2024 Kia Sorento affected by this recall (Campaign Number SC309).
  2. Contact an authorized Kia dealer to schedule a free inspection of the motor driven power steering (MDPS) wiring harness.
  3. If the wiring harness is found to be incorrectly assembled, the dealer will repair or replace the harness free of charge.
  4. For further information, contact Kia customer service at 1-800-333-4542 and reference recall number SC309.
  5. For additional questions or to check your VIN, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection and repair of the power steering wiring harness.

How to: Take the vehicle to a Kia dealer for a free inspection and necessary repair of the MDPS wiring harness.
๐Ÿ”„Option 2: Free Replacement

Replacement of the power steering wiring harness if necessary.

How to: Dealers will replace the MDPS wiring harness free of charge if the inspection indicates a replacement is required.

Affected Products

Product: 2024 Kia Sorento

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V287000
Status: Active
Manufacturer: Kia America, Inc.
Sold By: authorized dealers
Units Affected: 95 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 7, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC309
Agency Last Updated: June 6, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response