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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Tesla, Inc.: Model S and Model X Recalled for Loss of Power Steering Assist

Agency Publication Date: November 1, 2022
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Summary

Tesla is recalling 40,168 of its 2017-2021 Model S and Model X vehicles because the electronic power assist steering (EPAS) system can fail. This loss of power steering typically occurs when driving on rough roads or after hitting a pothole, making the vehicle much harder to steer. Tesla has released a free over-the-air (OTA) software update to recalibrate the system and prevent this issue from occurring.

Risk

A sudden loss of power steering assist requires the driver to use significantly more physical effort to turn the steering wheel, particularly at low speeds. This unexpected change in steering difficulty can lead to a loss of vehicle control and increases the risk of a crash.

What You Should Do

  1. Check if your vehicle is a 2017-2021 Tesla Model S or Model X affected by this recall.
  2. Verify if your vehicle has received the over-the-air (OTA) software update released by Tesla to recalibrate the electronic power assist steering (EPAS) system.
  3. If you have questions about the software update or your vehicle's status, contact Tesla customer service at 1-877-798-3752 and reference recall number SB-22-00-014.
  4. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: Tesla has released a free software update to recalibrate the EPAS system; owners may also contact Tesla customer service at 1-877-798-3752.

Affected Products

Product: 2017-2021 Tesla Model S
Product: 2017-2021 Tesla Model X

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V818000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla
Units Affected: 40,168 vehicles(402% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 31, 2022
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-22-00-014
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response