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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Passenger Cars

Ford Motor Company: 2019-2020 Fusion PHEV Recalled for Loss of Power or Fire Risk

Agency Publication Date: September 13, 2023
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Summary

Ford Motor Company is recalling 14,452 of its 2019-2020 Fusion Plug-in Hybrid Electric Vehicles (PHEV) because a component called the battery energy control module (BECM) can become damaged. This damage is caused by excessive voltage and current flow within the system. To resolve the issue, Ford is offering to replace the battery and update software, or provide a vehicle refund. An interim repair involving a fuse block replacement is also available while final parts are being sourced.

Risk

A damaged battery energy control module can cause the vehicle to suddenly lose drive power or even catch fire, which significantly increases the risk of a crash or personal injury.

What You Should Do

  1. Identify if your vehicle is affected: This recall specifically covers 2019-2020 Ford Fusion PHEV models. You can check your VIN on the NHTSA website or contact a dealer to confirm your vehicle is part of recall 23S33.
  2. Stop charging your vehicle immediately and do not plug it in until the final remedy repair has been completed to reduce the risk of fire or module damage.
  3. If your vehicle is currently operating normally, contact an authorized Ford dealer to schedule an interim repair which includes replacing the fuse block and a software update free of charge.
  4. Once final parts are available, schedule a free service with your dealer to have the battery replaced and the battery energy control module (BECM) software updated, or discuss the vehicle repurchase/refund option with Ford.
  5. For more information or to discuss the refund alternative, contact Ford customer service at 1-866-436-7332 and reference recall number 23S33.
  6. For additional questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Battery replacement and software update

How to: Dealers will replace the battery and update the battery energy control module software for free.
๐Ÿ’ฐOption 2: Full Refund

Vehicle repurchase/refund

How to: As an alternative to repair, Ford is offering a vehicle refund; contact Ford for details.

Affected Products

Product: 2019-2020 Ford Fusion PHEV

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V440000
Status: Active
Manufacturer: Ford Motor Company
Sold By: authorized dealers
Units Affected: 14,452 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 15, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23S33
Agency Last Updated: January 12, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response