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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: Thomas Built Bus SAF-T-LINER C2 JOULEY Recalled for Loss of Drive Power

Agency Publication Date: September 13, 2023
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Summary

Daimler Trucks North America is recalling 380 of their 2021-2023 Thomas Built Bus SAF-T-LINER C2 JOULEY electric school buses. These vehicles are equipped with an automatic low voltage disconnect switch that can fail unexpectedly while the bus is in operation. If this switch fails, it can cause the bus to suddenly lose drive power, power steering, or vehicle lighting, making it difficult for the driver to maintain control or visibility. Dealers will remove the faulty switch and rewire the connection to ensure consistent power, free of charge.

Risk

A sudden failure of the disconnect switch can cause the bus to lose its steering assist and forward power while moving. This loss of control, combined with potential lighting failure, significantly increases the risk of a crash for the driver and student passengers.

What You Should Do

  1. Identify if your school bus is affected by checking the model and year: this recall specifically impacts 2021-2023 Thomas Built Bus SAF-T-LINER C2 JOULEY school buses.
  2. Verify the recall status of your specific vehicle by searching your 17-character Vehicle Identification Number (VIN) at www.nhtsa.gov/recalls or by contacting Daimler Trucks North America (DTNA) at 1-800-547-0712 using recall number FL968.
  3. Contact an authorized Daimler Trucks North America dealer immediately to schedule a free repair, which involves the removal of the automatic low voltage disconnect switch.
  4. For additional information or assistance, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

๐Ÿ”งFree Repair

Removal of the automatic low voltage disconnect switch.

How to: Contact an authorized dealer to have the automatic low voltage disconnect switch removed and the circuit reconfigured at no cost.

Affected Products

Product: 2021-2023 Thomas Built Bus SAF-T-LINER C2 JOULEY

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V209000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: authorized dealers
Units Affected: 380 vehicles(19% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 18, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL968
Agency Last Updated: November 8, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response