Nissan North America, Inc.: 2023 Ariya Electric Vehicles Recalled for Inverter Software Error

Agency Publication Date: July 25, 2024

Summary

Nissan North America is recalling 1,188 of its 2023 Ariya electric vehicles due to a software error in the inverter. This software may incorrectly identify a problem and shut down the entire electric vehicle system while driving. Dealers will inspect and update the software free of charge to prevent this sudden system shutdown.

Risk

The software error can cause an unexpected and total loss of drive power while the vehicle is in motion, which significantly increases the risk of a crash.

What You Should Do

Identify if your vehicle is affected by checking if you own or lease a 2023 Nissan Ariya.
Contact your local Nissan dealer to schedule an appointment for a free software inspection and update. Reference Nissan recall number R24A8.
If you have further questions, contact Nissan customer service at 1-800-867-7669.
For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Repair

Inverter software update

How to: Dealers will inspect the software version and update it if necessary, free of charge.

Affected Products

Product: 2023 Nissan Ariya

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V560000

Status: Active

Manufacturer: Nissan North America, Inc.

Sold By: Authorized Nissan Dealers

Units Affected: 1,188 vehicles(1188% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: September 12, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: R24A8

Agency Last Updated: October 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response