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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Engines & Powertrains

Chrysler (FCA US, LLC): Jeep Cherokee Recalled for Loss of Drive Power and Rollaway Risk

Agency Publication Date: April 27, 2023
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Summary

Chrysler (FCA US, LLC) is recalling approximately 25,980 model year 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) in these vehicles can become damaged, which may cause the transmission and differential to disengage. This defect can lead to a sudden loss of drive power while moving or a loss of the 'Park' function when the vehicle is stationary. To address this issue, dealers will perform a free software update to ensure the vehicle remains safe.

Risk

If the power transfer unit fails while the vehicle is in motion, it can cause a sudden loss of drive power, significantly increasing the risk of a crash. Additionally, if the 'Park' function fails, the vehicle could unexpectedly roll away while parked, potentially causing injuries or accidents to bystanders and nearby property.

What You Should Do

  1. Check your vehicle's make, model, and year to see if you own a 2016-2017 Jeep Cherokee affected by this recall (NHTSA campaign number 23V302).
  2. Contact any authorized Chrysler or Jeep dealer to schedule a free appointment for a software update that addresses the power transfer unit issue.
  3. If you have questions, contact FCA US LLC customer service at 1-800-853-1403 and reference recall number 45A.
  4. For additional information, you may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free software update for the power transfer unit (PTU).

How to: Contact an authorized dealer to have the vehicle's software updated free of charge.

Affected Products

Product: 2016-2017 Jeep Cherokee

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V302000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 25,980 vehicles(260% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 11, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 45A
Agency Last Updated: January 30, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response