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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2025 Isuzu NRR EV Trucks Recalled for Cooling Pump Failure

Agency Publication Date: April 28, 2025
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Summary

Isuzu Motors Limited is recalling approximately 73 of its 2025 NRR EV trucks due to a cooling system issue. A mix of incompatible coolants can cause debris to build up within the system, leading to a failure of the cooling pump. If the pump fails, the truck may experience a sudden loss of drive power. Owners can have the cooling pump replaced and the system flushed by a dealer free of charge.

Risk

A failure of the cooling pump can cause the vehicle to lose power while in motion, which significantly increases the risk of a crash.

What You Should Do

  1. This recall affects certain 2025 Isuzu NRR EV trucks that may have been filled with incompatible coolants during manufacturing.
  2. Owners should check their vehicle model and year to confirm if they are driving a 2025 NRR EV truck.
  3. Contact an authorized Isuzu dealer to schedule a free appointment to have the cooling pump replaced, the cooling system flushed, and the owner's manual updated.
  4. Contact Isuzu customer service at 1-866-441-9638 and refer to recall number V2502 for more information.
  5. For additional questions, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Your Remedy Options

You have 2 options:

๐Ÿ”„Option 1: Free Replacement

Cooling pump replacement

How to: Dealers will replace the cooling pump free of charge.
๐Ÿ”งOption 2: Free Repair

System flush and manual update

How to: Dealers will flush the cooling systems and update the owner's manual free of charge.

Affected Products

Product: 2025 NRR EV

Recall affects 73 units total. Isuzu's recall number is V2502.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V217000
Status: Active
Manufacturer: Isuzu Motors Limited
Sold By: Isuzu Dealers
Units Affected: 73 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 15, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Distributed To: Nationwide
Manufacturer Recall #: V2502
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response