Kia America is recalling approximately 69,038 vehicles, specifically 2021-2022 Sorento and 2021-2023 K5 models. A malfunction in the transmission's electric oil pump can cause the vehicle's 'fail-safe' safety mode to fail, which can result in a total loss of drive power while the vehicle is in motion. To address this issue, Kia dealers will inspect the transmission and replace it if necessary, and will also provide a software update for the transmission control unit at no cost to owners.
A sudden loss of drive power while driving can prevent the driver from maintaining speed or accelerating, significantly increasing the risk of a collision. This occurs when the transmission pump fails and the vehicle's safety software does not properly engage the limited-mobility backup mode.
You have 2 options:
Transmission inspection and software update
Transmission replacement
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response