Genuine Scooters, LLC: 2022 NUI MQiGT EVO Scooters Recalled Due to Loss of Drive Power

Agency Publication Date: August 8, 2022

Summary

Genuine Scooters, LLC is recalling 38 of its 2022 NUI MQiGT EVO electric scooters because a firmware issue in the motor can cause a sudden loss of drive power. Owners are advised to stop riding these scooters immediately until the necessary repairs have been performed. Dealers will install a new motor equipped with updated firmware to resolve the issue at no cost to the owner.

Risk

A sudden loss of drive power while riding can cause the scooter to stop unexpectedly in traffic, significantly increasing the risk of a crash or injury. Because this is a high-risk vehicle safety issue, owners should not ride the vehicle until it has been repaired.

What You Should Do

Stop driving this vehicle immediately and park it until the recall repair is completed.
Confirm your scooter is affected by checking if it is a 2022 NUI MQiGT EVO model and reviewing your vehicle identification or ownership documents.
Contact a Genuine Scooters dealer to schedule a free repair, which includes the installation of a new motor with updated firmware.
If you have questions, contact Genuine Scooters customer service at 1-773-433-1316 and reference recall number MQiGT EVO.
Note that these specific scooters are also affected by a separate recall, number 22V-629.
For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

Option 1: Free Repair

New motor with updated firmware

How to: Contact a dealer to receive a new motor with new firmware installed free of charge.

Option 2: Other Action

Stop use order

How to: Owners are advised not to ride their scooters until the repair has been completed.

Affected Products

Product: 2022 Genuine Scooters NUI MQiGT EVO

Part / Model:

MQiGT EVO

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22V597000

Status: Active

Manufacturer: Genuine Scooters, LLC

Sold By: authorized dealers

Units Affected: 38 vehicles(38% estimated defective)

Park Vehicle: Yes — park this vehicle until the recall repair is completed

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: August 18, 2022

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: MQiGT EVO

Agency Last Updated: August 23, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Stop driving this vehicle immediately and park it until the recall repair is completed.

Confirm your scooter is affected by checking if it is a 2022 NUI MQiGT EVO model and reviewing your vehicle identification or ownership documents.

Contact a Genuine Scooters dealer to schedule a free repair, which includes the installation of a new motor with updated firmware.

If you have questions, contact Genuine Scooters customer service at 1-773-433-1316 and reference recall number MQiGT EVO.

Note that these specific scooters are also affected by a separate recall, number 22V-629.

For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 22V597000

Status: Active

Manufacturer: Genuine Scooters, LLC

Sold By: authorized dealers

Units Affected: 38 vehicles(38% estimated defective)

Park Vehicle: Yes — park this vehicle until the recall repair is completed

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: August 18, 2022

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: MQiGT EVO

Agency Last Updated: August 23, 2022