Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Baby & Nursery/Baby Monitors

Lorex Recalls Video Baby Monitors Due to Burn Hazard

Agency Publication Date: July 21, 2016
Share:
Sign in to monitor this recall

Summary

Lorex has recalled about 26,000 Care 'N' Share video baby monitors because the blue lithium polymer batteries can overheat and swell. There have been 488 reports of batteries expanding, with 140 of those cases causing the monitor's plastic casing to break open or fall off, exposing consumers to hot internal components. These monitors were sold in white or black borders at retailers like Babies "R" Us, Target, and Best Buy between May 2013 and April 2016. Consumers should immediately stop using these monitors and contact Lorex for a full refund.

Risk

The monitor's battery can overheat and expand with enough force to pop the battery cover off, exposing the hot battery pack. This poses a direct burn hazard to anyone handling the device.

What You Should Do

  1. Check the back panel of your Lorex Care 'N' Share monitor for the following model numbers: WL3520, WL4320, or WL3401.
  2. Verify if the monitor has a white plastic back and either a white or black border with "LOREX" or "The Lorex Baby" printed below the screen.
  3. Immediately stop using the monitor and disconnect it from any power source if it matches the recalled model numbers.
  4. Contact Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday, or visit www.lorextechnology.com and click on "Product Recalls" to register for a full refund.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

Contact: Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.

Affected Products

Product: Lorex Care 'N' Share Video Baby Monitor (Model WL3520)
Model:
WL3520
Date Ranges: May 2013 - April 2016
Product: Lorex Care 'N' Share Video Baby Monitor (Model WL4320)
Model:
WL4320
Date Ranges: May 2013 - April 2016
Product: Lorex Care 'N' Share Video Baby Monitor (Model WL3401)
Model:
WL3401
Date Ranges: May 2013 - April 2016

Product Images

Lorex Care โ€˜Nโ€™ Share baby monitor

Lorex Care โ€˜Nโ€™ Share baby monitor

Lorex Care โ€˜Nโ€™ Share baby monitor

Lorex Care โ€˜Nโ€™ Share baby monitor

Lorex Care โ€˜Nโ€™ Share baby monitors model numbers (back panel)

Lorex Care โ€˜Nโ€™ Share baby monitors model numbers (back panel)

Lorex Care โ€˜Nโ€™ Share lithium polymer battery back

Lorex Care โ€˜Nโ€™ Share lithium polymer battery back

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16231
Status: Active
Sold By: Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Distributor: Lorex Technology Inc., of, Canada
Manufactured In: China
Units Affected: About 26,000 (in addition, 8,000 were sold in Canada)
Distributed To: Nationwide
Importer: FLIR Commercial Systems Inc., of Goleta, Calif.
Contact: Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
Agency Last Updated: August 24, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response