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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Mack Trucks, Inc.: 2024 LR Trucks Recalled for Loose or Missing Steering Fasteners

Agency Publication Date: October 24, 2023
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Summary

Mack Trucks, Inc. is recalling 47 of its 2024 LR vehicles because critical fasteners connecting the power steering assist cylinder to the steering arm may be loose or missing. This defect can lead to the steering cylinder separating from the vehicle's steering arm, which can result in a sudden loss of steering control. Owners are being instructed not to drive these vehicles until a free repair is performed by an authorized dealer.

Risk

If the steering assist cylinder separates from the steering arm, the driver will lose control of the vehicle, significantly increasing the risk of a crash. Because this poses an immediate safety hazard, owners should not drive the vehicle until it has been inspected and repaired.

What You Should Do

  1. Stop driving this vehicle immediately and park it until the recall repair is completed.
  2. Identify if your vehicle is affected by checking for the model year 2024 Mack LR and contacting your dealer or Mack customer service to confirm if your specific unit is part of the 47 vehicles involved in recall SC0451.
  3. Contact Mack customer service at 1-800-866-1177 to arrange for a free inspection and repair. Owners can reference Mack's internal recall number SC0451.
  4. An authorized dealer will inspect and tighten the steering gear fasteners and install a new cotter pin at no cost to you.
  5. If you have additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspect and tighten steering gear fasteners and install a new cotter pin.

How to: Contact Mack customer service or an authorized dealer to schedule a free repair; do not drive the vehicle until the repair is finished.

Affected Products

Product: 2024 Mack LR

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V713000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: authorized dealers
Units Affected: 47 vehicles(47% estimated defective)
Park Vehicle: Yes โ€” park this vehicle until the recall repair is completed
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 26, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0451
Agency Last Updated: November 4, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response