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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Motiv Power Systems: Loose, Damaged Wires can Cause Loss of Drive Power

Agency Publication Date: September 19, 2024
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Summary

Motiv Power Systems is recalling 151 vehicles, including certain 2017-2023 Ford E-450, F-53, and F-59 models equipped with EPIC electric powertrains. The recall is due to wiring harnesses that may be missing critical insulation and clips, which can cause control wires to loosen or deteriorate. This defect can lead to a sudden loss of connection to the high-voltage batteries, resulting in a loss of drive power while the vehicle is in motion. Motiv field technicians will inspect and repair the wiring for all affected vehicles at no cost to owners.

Risk

A sudden loss of drive power while driving can prevent the vehicle from maintaining speed or accelerating, significantly increasing the risk of a crash.

What You Should Do

  1. Identify if your vehicle is affected: This recall involves 2017-2020 E-450 and F-59 vehicles with a Motiv Gen 4 EPIC powertrain, and 2020-2023 F-53 and F-59 vehicles with a Motiv Gen 5 EPIC powertrain.
  2. Contact Motiv customer service at 1-650-458-4804 to arrange for a free inspection and repair by a field support technician.
  3. During the service, technicians will inspect for loose or damaged 12-volt control wires and install missing heat shrink insulators and retention clips as needed.
  4. For further information or to check your VIN, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and correction of wiring harnesses and 12-volt control wires.

How to: Contact Motiv customer service at 1-650-458-4804 to schedule a free repair by field support technicians.

Affected Products

Product: 2017-2020 Motiv Power Systems E-450 (Gen 4 EPIC)
Product: 2017-2020 Motiv Power Systems F-59 (Gen 4 EPIC)
Product: 2020-2023 Motiv Power Systems F-53 (Gen 5 EPIC)
Product: 2020-2023 Motiv Power Systems F-59 (Gen 5 EPIC)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V698000
Status: Active
Manufacturer: Motiv Power Systems
Sold By: Motiv Power Systems authorized dealers
Units Affected: 151 vehicles(151% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 21, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: December 2, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response