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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Airbags & Safety

BMW of North America, LLC: 2023 BMW X5 Models Recalled for Defective Head Restraints

Agency Publication Date: April 6, 2023
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Summary

BMW is recalling approximately 235 of its 2023 X5 vehicles because the second-row outboard seat head restraints may be missing a critical internal locking tab. This defect involves the X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M, and X5 xDrive45e models. Without the locking tab, the head restraint may not function as intended during a collision, and dealers will inspect and replace the head restraint guide sleeves free of charge.

Risk

A head restraint without a locking tab may fail to stay in the correct position during a crash, which prevents it from properly supporting an occupant's head and neck, significantly increasing the risk of injury.

What You Should Do

  1. Identify if your vehicle is one of the affected 2023 models: BMW X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M, or X5 xDrive45e.
  2. Contact an authorized BMW dealer to schedule a free inspection and potential replacement of the second-row outboard seat head restraint guide sleeves.
  3. If you have already received a notification letter (mailed around May 31, 2023), follow the specific instructions provided by BMW to coordinate your repair.
  4. Contact BMW customer service at 1-800-525-7417 for additional questions regarding this recall.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and replacement of head restraint guide sleeves

How to: Contact an authorized BMW dealer to have the second-row outboard seat head restraint guide sleeves inspected and replaced free of charge.

Affected Products

Product: 2023 BMW X5 sDrive40i
Product: 2023 BMW X5 xDrive40i
Product: 2023 BMW X5 M50i
Product: 2023 BMW X5 M
Product: 2023 BMW X5 xDrive45e

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V253000
Status: Active
Manufacturer: BMW of North America, LLC
Sold By: Authorized BMW Dealers
Units Affected: 235 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: May 31, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: June 6, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response