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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2025-2026 Mack Pioneer Recalled for Load Lock Clamp Failure

Agency Publication Date: November 20, 2025
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Summary

Mack Trucks, Inc. is recalling approximately 46 of its 2025-2026 Pioneer vehicles because the load lock clamps on the back of the cab may loosen. If these clamps fail, the load lock bars can become unsecured while the truck is being driven. Dealers will replace the faulty load lock clamps with new ones free of charge.

Risk

A loose or unsecured load lock bar can lead to cargo falling off the truck and onto the road. This creates a significant hazard for other drivers and increases the risk of a crash.

What You Should Do

  1. This recall affects 2025-2026 Mack Pioneer vehicles equipped with load lock clamps located on the back of the cab.
  2. Check your Vehicle Identification Number (VIN) on the NHTSA.gov website beginning November 27, 2025, to determine if your specific vehicle is included in this recall.
  3. Contact an authorized Mack Trucks dealer to schedule a free replacement of the load lock clamps.
  4. For further information, contact Mack Trucks customer service at 1-800-866-1177 and reference recall number SC0489.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more details regarding this safety recall.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the load lock clamps.

How to: Dealers will replace the load lock clamps, free of charge. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0489.

Affected Products

Product: 2025-2026 Mack Pioneer

VINs searchable on NHTSA.gov starting November 27, 2025; Manufacturer recall number SC0489.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V801000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Mack Trucks dealers
Manufactured In: United States
Units Affected: 46 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 18, 2025
Distributed To: Nationwide
Manufacturer Recall #: SC0489
Agency Last Updated: January 8, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response