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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

New Flyer of America, Inc.: XE35, XE40, XE60, and XHE40 Buses Recalled for Battery Fire Risk

Agency Publication Date: January 31, 2024
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Summary

New Flyer of America, Inc. is recalling 337 buses from the 2021-2024 model years, specifically models XE35, XE40, XE60, and XHE40. The recall is due to a defect where drain valves in the battery pack enclosure may fail to activate, leading to a build-up of liquid inside the battery area. New Flyer will remove a rubber washer from the affected drain valves free of charge to ensure proper drainage and prevent hazardous accumulation.

Risk

The accumulation of liquid inside the battery pack enclosure can cause an electrical short circuit. This significantly increases the risk of a vehicle fire while the bus is in operation or parked.

What You Should Do

  1. Check your vehicle records or the VIN plate to see if you own a 2021-2023 XE35, 2021-2023 XE40, 2021-2024 XE60, or 2023-2024 XHE40 bus.
  2. Contact New Flyer customer service at 1-204-224-6706 to schedule a free repair. Refer to recall number R24-02.
  3. Be aware that this recall is in addition to a previous recall (NHTSA number 23V-083); if your vehicle is affected by both, ensure both repairs are completed by your service provider.
  4. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information regarding recall 24V056.

Your Remedy Options

🔧Free Repair

Removal of the rubber washer from affected drain valves.

How to: Contact New Flyer customer service at 1-204-224-6706 to arrange for the free removal of the rubber washer from the battery pack drain valves.

Affected Products

Product: 2021-2023 New Flyer XE35
Product: 2021-2023 New Flyer XE40
Product: 2021-2024 New Flyer XE60
Product: 2023-2024 New Flyer XHE40

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V056000
Status: Active
Manufacturer: New Flyer of America, Inc.
Sold By: Authorized New Flyer Dealers
Units Affected: 337 vehicles(337% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 14, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: R24-02
Agency Last Updated: March 15, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response