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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

New Flyer of America, Inc.: XE35, XE40, and XE60 Electric Buses Recalled for Battery Fire Risk

Agency Publication Date: February 15, 2023
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Summary

New Flyer of America, Inc. is recalling approximately 219 electric buses, including 2021-2022 XE35, 2021-2023 XE40, and 2021-2022 XE60 models. The recall is due to a defect where liquid can collect inside the battery pack enclosures. If liquid accumulates, it can cause an electrical short, which significantly increases the risk of a fire. Dealers will resolve the issue by adding drainage holes and automatic drain valves to each battery enclosure at no cost to the owner.

Risk

Liquid buildup within the battery enclosure can bridge electrical components, causing a short circuit. This condition creates a high risk of fire, which could lead to vehicle damage or injuries, particularly if the vehicle is parked near structures.

What You Should Do

  1. Identify if your vehicle is an affected 2021-2022 XE35, 2021-2023 XE40, or 2021-2022 XE60 electric bus.
  2. Inspect the battery pack enclosures for any signs of liquid accumulation.
  3. If you find liquid accumulation, do not operate the bus and park it outdoors and away from all structures until it has been repaired.
  4. Contact New Flyer customer service at 1-204-224-6706 to arrange for a free repair, referencing recall number R23-002.
  5. Confirm that an authorized dealer adds four holes and automatic activating drain valves to each battery pack enclosure to ensure proper drainage.
  6. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Dealers will add four holes and automatic activating drain valves to each battery pack enclosure.

How to: Contact New Flyer customer service at 1-204-224-6706 to schedule the free repair.

Affected Products

Product: 2021-2022 New Flyer XE35
Part / Model:
XE35
Product: 2021-2023 New Flyer XE40
Part / Model:
XE40
Product: 2021-2022 New Flyer XE60
Part / Model:
XE60

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V083000
Status: Active
Manufacturer: New Flyer of America, Inc.
Sold By: Authorized dealers
Manufactured In: United States
Units Affected: 219 vehicles(219% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 3, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: R23-002
Agency Last Updated: February 9, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response