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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medical Devices/Home Healthcare

Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

Agency Publication Date: December 9, 2013
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Summary

Linear is recalling approximately 48,000 Personal Emergency Reporting System (PERS) transmitters, models DXS-LRC, DXS-LRC-LA, DXS-LRP, and DXS-LRW. These devices, used to summon help in emergencies, can have corroded battery clips that cause them to stop working or operate intermittently without any warning to the user. Linear has received one report of a transmitter failing to operate, though no injuries have been reported. These transmitters were sold by independent distributors and dealers nationwide from June 2013 through August 2013, and the company is providing free replacements to all affected customers.

Risk

The internal battery clips can corrode, causing the emergency transmitter to fail silently. In an emergency, a user may press the button and be unable to summon help because the device is not sending a signal.

What You Should Do

  1. Check the back of your transmitter for model numbers DXS-LRC, DXS-LRC-LA, DXS-LRP, or DXS-LRW and date codes 1306, 1307, or 1329.
  2. Verify the appearance: DXS-LRC is a gray plastic pendant with a black circle; DXS-LRP is a white pendant with a green swirl; DXS-LRW is a black wristband with a black face and button.
  3. Immediately contact Linear at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com to receive a free replacement transmitter.
  4. Contact the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately contact Linear to receive a free replacement transmitter.

Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Affected Products

Product: Linear Personal Emergency Reporting System (PERS) Transmitter (Model DXS-LRC)
Model:
DXS-LRC
Lot Numbers:
1306
1307
1329
Date Ranges: June 2013 - August 2013
Product: Linear Personal Emergency Reporting System (PERS) Transmitter (Model DXS-LRC-LA)
Model:
DXS-LRC-LA
Lot Numbers:
1306
1307
1329
Date Ranges: June 2013 - August 2013
Product: Linear Personal Emergency Reporting System (PERS) Transmitter (Model DXS-LRP)
Model:
DXS-LRP
Lot Numbers:
1306
1307
1329
Date Ranges: June 2013 - August 2013
Product: Linear Personal Emergency Reporting System (PERS) Transmitter (Model DXS-LRW)
Model:
DXS-LRW
Lot Numbers:
1306
1307
1329
Date Ranges: June 2013 - August 2013

Product Images

Linear Pendant and Wristband Model DXS LRC

Linear Pendant and Wristband Model DXS LRC

Linear Transmitter Model DXS-LRP

Linear Transmitter Model DXS-LRP

Linear Transmitter Model DXS-LRW

Linear Transmitter Model DXS-LRW

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14044
Status: Active
Manufacturer: Linear H.K. Manufacturing Limited, of China
Sold By: Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.
Manufactured In: China
Units Affected: About 48,000
Distributed To: Nationwide
Importer: Linear LLC, of Carlsbad, Calif.
Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
Agency Last Updated: January 7, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response