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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medical Devices/Home Healthcare

Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

Agency Publication Date: June 19, 2014
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Summary

About 175,000 Linear Personal Emergency Reporting System (PERS) transmitters are being recalled because the internal batteries can fail without sending a low-battery warning. This defect can lead users to believe their emergency button is working when it is actually inactive, preventing them from summoning help during an emergency. The recall affects models DXS-62A, DXS-62A1, and DXS-64, which were sold nationwide through independent distributors and dealers between June 2008 and July 2011. Linear has received one report of a transmitter failing to operate, though no injuries have been reported. Consumers should contact Linear immediately for a free replacement.

Risk

The device's battery may fail to emit a low battery signal to the base station, meaning the user will not be alerted when the transmitter is dead. If the battery dies silently, the device will not function during a medical or personal emergency, potentially delaying life-saving assistance.

What You Should Do

  1. Check the back of your transmitter for the model number and date code to see if it is affected. Look for model numbers DXS-62A (black wristband or gray pendant), DXS-62A1 (ivory belt clip), or DXS-64 (gray pendant with a green circle).
  2. Verify the manufacture date code on the back of the device. Affected units were manufactured between June 2008 and April 2011, indicated by a four-digit code in YYMM format (for example, MD1104 for April 2011).
  3. If your transmitter matches these details, immediately contact Linear toll-free at 855-554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday to receive a free replacement transmitter.
  4. Visit www.linear-pers.com and click on 'Recalls' for additional information and to request a replacement online.
  5. Contact the CPSC Hotline at 800-638-2772 if you have further questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.

Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Affected Products

Product: Linear PERS Transmitter (Black wristband and gray pendant)
Model:
DXS-62A
Date Ranges: June 2008 - July 2011
Product: Linear PERS Transmitter (Ivory plastic belt clip pendant)
Model:
DXS-62A1
Date Ranges: June 2008 - July 2011
Product: Linear PERS Transmitter (Gray plastic pendant with green circle)
Model:
DXS-64
Date Ranges: June 2008 - July 2011

Product Images

Pendant model DXS-64

Pendant model DXS-64

Linear wrist band model DXS-62A

Linear wrist band model DXS-62A

Linear belt clip model DXS-62A1

Linear belt clip model DXS-62A1

Back view with labeling information

Back view with labeling information

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14212
Status: Active
Manufacturer: Linear LLC, of Carlsbad, Calif.
Sold By: Independent PERS distributors and dealers nationwide from June 2008 through July 2011 for about $45.
Manufactured In: China
Units Affected: About 175,000 (an additional 48,000 previously recalled in December 2013)
Distributed To: Nationwide
Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
Agency Last Updated: January 9, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response