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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Eldorado National- California, Inc.: XHF and Arrivo Vehicles Recalled for Insufficient Wheelchair Lift Lighting

Agency Publication Date: February 7, 2024
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Summary

Eldorado National-California, Inc. is recalling 108 of its 2012-2023 XHF and Arrivo vehicles that are equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough to meet federal safety standards. This defect can make the threshold less visible to passengers, which may lead to accidents or injuries during boarding and exiting. Eldorado National-California will work with Ricon to replace the warning system kits free of charge.

Risk

The red warning beacons may not provide enough light to be clearly visible to wheelchair lift users, which increases the risk that a passenger could trip or fall while using the lift.

What You Should Do

  1. Identify if your vehicle is an Eldorado National-California (ENC) model XHF or Arrivo manufactured between 2012 and 2023 and equipped with a Ricon wheelchair lift.
  2. Contact Eldorado National-California (ENC) customer service at 1-951-684-6868 to discuss the recall and arrange for a free replacement of the threshold warning system (TWS) kit.
  3. Check your mail for an official owner notification letter, which was sent out starting March 4, 2024.
  4. For additional information or to check your specific VIN, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the Threshold Warning System (TWS) kit.

How to: Contact ENC customer service at 1-951-684-6868; ENC will work with Ricon to provide and install the replacement kits at no cost to the owner.

Affected Products

Product: 2012-2023 Eldorado National-California XHF
Product: 2012-2023 Eldorado National-California Arrivo

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V074000
Status: Active
Manufacturer: Eldorado National- California, Inc.
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 108 vehicles(108% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: March 4, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: March 5, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response