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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: H3-41, H3-45, and X3-45 Vehicles Recalled for Dim Lift Warning Lights

Agency Publication Date: December 22, 2023
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Summary

Prevost Car (US) Inc. is recalling approximately 2,100 luxury and commuter coaches because the red beacon lights on the wheelchair lift Threshold Warning System (TWS) are not bright enough. This recall affects 2014 and 2018 H3-41 models, 2013-2024 H3-45 models, 2012-2024 X3-45 models, and 2017-2023 X3-45 Commuter vehicles. These vehicles fail to meet federal safety standards for platform lift systems because the beacons do not provide sufficient illumination. Prevost will replace the faulty red beacons with compliant ones free of charge.

Risk

If the warning beacons are not bright enough, they may be less visible to wheelchair lift users, which can make it difficult to identify the lift's position or status, increasing the risk of falls or other injuries.

What You Should Do

  1. Check your vehicle's model and year to see if it is one of the following: 2014 or 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, or 2017-2023 X3-45 Commuter.
  2. Contact Prevost customer service at 1-866-870-2046 to schedule a free replacement of the red beacons. Mention recall number SR24-03 when calling.
  3. If you have additional questions or need further assistance, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of red beacons

How to: Contact Prevost customer service at 1-866-870-2046 to arrange for a free beacon replacement.

Affected Products

Product: 2014 Prevost H3-41
Product: 2018 Prevost H3-41
Product: 2013-2024 Prevost H3-45
Product: 2012-2024 Prevost X3-45
Product: 2017-2023 Prevost X3-45 Commuter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V889000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: authorized dealers
Units Affected: 2,100 vehicles(2100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: September 16, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR24-03
Agency Last Updated: March 31, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response