Approximately 457,000 LG and Kenmore Elite top-loading washing machines are being recalled because an unbalanced load can cause the machine to shake excessively and the drum to come loose. The recall includes LG models WT5001CW, WT5101HV, WT5101HW, and Kenmore Elite models 29002, 29272, 29278, which were manufactured between February 2010 and November 2011. These units were sold in white, beige, and graphite steel at retailers like Best Buy, Home Depot, Kmart, and Sears from April 2010 to December 2012. LG has received 343 reports of excessive vibration, resulting in one minor injury and 187 reports of property damage.
The washing machine drum can detach during use if the load becomes unbalanced, causing the unit to shake violently. This poses a risk of impact injuries to anyone nearby and significant damage to the surrounding floors and walls.
Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.
LG WT5001CW
LG WT5101HV
LG WT5101HW
Kenmore Elite 29002
Kenmore Elite 29278
Kenmore Elite 29278
Location of the rating label on the washer
Rating label with the serial number
Recalled washer rear view with detail of rating label location
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response