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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Agency Publication Date: December 16, 2020
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Summary

LG Energy Solution Michigan is recalling approximately 1,815 LG Chem "RESU 10H" lithium-ion residential energy storage batteries. These home batteries can overheat, creating a serious fire hazard and releasing harmful smoke. The firm has received five reports of fires causing property damage, though no injuries have been reported. These silver, wall-mounted batteries were sold by various solar energy distributors nationwide between January 2017 and March 2019 for about $8,000.

Risk

The lithium-ion batteries can overheat internally, which may lead to fires and the emission of toxic smoke within residential settings. Five incidents of fires resulting in property damage have already been documented.

What You Should Do

  1. Check your battery's serial number to see if it is affected; recalled units have serial numbers beginning with R15563P3SSEG, located behind the access door of the RESU 10H (Type-R) battery.
  2. Immediately contact LG Energy Solution Michigan to schedule a free replacement of your recalled battery.
  3. Follow any instructions provided by LG Energy Solution Michigan, its distributors, or installers regarding temporary modifications to reduce overheating risks until the unit can be replaced.
  4. To arrange your replacement or ask questions, call LG Energy Solution Michigan toll-free at 888-737-8104 (9 a.m. to 5 p.m. ET, Mon-Fri), email RESUservice@lgensol.com, or visit www.lgessbattery.com/us and click on 'Battery Recall: Free Replacement Campaign'.
  5. For additional information or safety concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

Contact: LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.

Affected Products

Product: LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System
Model:
RESU 10H (Type-R)
Lot Numbers:
R15563P3SSEG
Date Ranges: January 2017 - March 2019

Product Images

Recalled RESU 10H (Type-R) home battery

Recalled RESU 10H (Type-R) home battery

The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.

The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21055
Status: Active
Sold By: Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.
Manufactured In: Korea
Units Affected: About 1,815
Distributed To: Nationwide
Importer: LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Contact: LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.
Agency Last Updated: December 16, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response