Lexmark has recalled about 43,510 specialty printers, specifically models MS725dvn and MX725adve, because a metal part inside the printer can become loose and cause a fire. The firm has received two reports of these printers overheating, including one report of a fire, although no injuries have been reported. These printers were sold online at lexmark.com and through various tech retailers from June 2018 through November 2024 for between $1,000 and $4,200. Consumers should stop using the printers immediately and contact Lexmark to receive a free repair part.
A metal component inside the printer can dislodge from its intended position, creating an electrical or mechanical fault that leads to overheating. This pose a significant fire hazard to users and property. One fire and two overheating incidents have already been reported.
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Model number located on the top cover and door of the printer.
Model number located on the top cover and door of the printer.
Recalled MS725dvn Specialty Printer
Recalled MX725adve Specialty Printer
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response